z5 compact keeps restarting

[Rasquetes]

Phone keeps restarting,  anything I can do or have to send phone to service center? Still uhas warranty

[Jake-SonyXperia]

Hi @Rasquetes,

Welcome to the community,

I am really sorry to hear about this issue, have you tried removing the SIM card and SD card to see if they are causing the restarts on the device?

Please let me know.

[Rasquetes]

Thnaks for rep[lying

yes have removed sim card and SD card and still phone keeps restarting

[Jake-SonyXperia]

Thanks for the information.

This could very well be software orientated, are you able to use the device for a short period of time or does it restart over and over at the splash screen?

[MarlonUk1]

@Rasquetes: try the following

1) charge your device for 1-2 hours using the wallmount adapter, ignore the boot loops

2.) perform software repair using Xperia Companion, your device doesn't need to be on for this to work.

[Rasquetes]

hello, yes can use the device for a while before it restarts

what should I do?

tried 

[Uliwooly]

@Rasquetes

What do you mean ? does it work at all?

[Rasquetes]

I can turn on device and it will work properly for a while, but at any moment it restarts. and keeps doing the same