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AirPlay - Low frame rate / lagging / freezing video on Sony Bravia TV

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NedyalkovY
New

AirPlay - Low frame rate / lagging / freezing video on Sony Bravia TV

Hello,

 

I have some issues when I am trying to Airplay content from my apple devices to my Sony Bravia TV.

 

The airplayed video seems to have spikes of FPS drops. It is generally lagging and occassionaly freezing for 1-2 seconds before the playback continues. AirPlay works but it's absolutely pointless to use it since I am getting really choppy video.

 

I have tried most of the common troubleshooting methods such as updating my iOS, updating the software of the TV, resetting the TV, resetting my network at home etc.. Noone of this helped.

 

The WiFi that I am using for the AirPlay is really fast 1gbit fiber connection (i am easily getting 900ish mbit download and 600-700 mbit upload)

 

The laptop that I use to stream is Macbook Pro 13inch 2016 with 8GB DDR3 ram.

 

Any thoughts and tips would be highly appreciated.

 

Thank you so much in advance

15 REPLIES 15
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Joe_Dohn
Specialist

What model TV do you have and what is the software version installed on it?

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NedyalkovY
New

The TV is Sony KD -75XG8596

Firmware version 9

 

I also tried swapping WiFi channels... or even connecting the TV and the laptop with Ethernet cable to bypass the wifi.. but all of that didn't helped.

 

Could you please help me out?

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Joe_Dohn
Specialist

Double-check it's also the latest TV software package since "version 9" is only the underlying Android version.

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Joe_Dohn
Specialist

The TV version is under the Help - Status & Diagnostics - System Information page, begins with "PKG" for package.

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NedyalkovY
New

Everything is already updated to the newest version. I still experience the issue.

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galoootje
Explorer

I am too experiencing this with multiple new sony tv’s everything is connected via ethernet (85xh9505) 55xh900 and 49xh9505.

 

iphone (xs max and an iphone 12) is connected over 5ghz band standing right next to the router. And my videos are still being displayed with lots of stuttering and many times audio out of sync.

 

even tryed using imac connected over ethernet.. still no go..

 

when i use my old apple tv hd (even over wifi) it works flawlessly.. but thats not why i bought these televisions..

 

 

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HannahEd01
Community Team

Hey galoootje , check if you have the latest software versions on these TVs, and that these tvs actually support airplay: https://www.sony.co.uk/electronics/support/televisions-projectors-oled-tvs-android-/kd-65af8/article...

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galoootje
Explorer

Hi hannah they are indeed compatible, and are indeed updated to the latest firmware. I have just ordered an usb 3 to ethernet dongle to try out if that will fix the problem

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HannahEd01
Community Team

What I do know is that Airplay works over wi-fi, does it?