ITVX App

[Olethrion]

Why are some of Sony's TVs being updated to get this app but not others? I'd like to know the reasons. It can't be that they do not have the technical know-how, as their PR always push their prowess in this field. Is it laziness or apathy then?

[jumpsuit]

HI @Olethrion 

As none of us on this forum work for Sony we don't know the reasons

why they made this decision.

If you're asking in relation to your own TV set then have a look Here  for a further discussion

regarding this subject and a remedy 🙂

[Olethrion]

Thanks, Jumpsuit.

Have read the thread you suggested. Appears Sony is going to do sfa, so firestick (and similar) is the only way to go. It does irk though that I've spent £4K on a TV that is only just over 4 years old, and I've now got to spend another £50/100, to get access. Poor, substandard service in my book.

Cheers

[Olethrion]

Update

Sky has now included it in their apps (about 2 months ago) so as a member, now no need to buy a Firestick.

😀

[royabrown2]

@Olethrion 

If you could kindly share what model of TV you have, we could probably tell you if it now has ITVX or not.

[Olethrion]

Hi Royabrown2

It's a 65A1BU Oled TV

I'm sure it is not on the list!

[LightFoot]

---

@Olethrion wrote:

It's a 65A1BU Oled TV

I'm sure it is not on the list!

---

Hi @Olethrion 

Models where ITVX is available from 20 March 2023:

• 2017 Sony's Android TVs: XE80, XE83, XE85, XE90, XE93, XE94 and A1 Series

I would make sure that your software is up to date.

Firmware update to v6.7210 | Sony UK

Note, the BU simple means Black, UK. Your model number is KD-65A1.

[royabrown2]

Thanks @LightFoot 

The Sony Community did one of its occasional lockouts on me - sometimes when I try to login, the progress bar goes all the way across the top very quickly and nothing happens - but when I try later, as now, it’s OK again.

But you gave @Olethrion the exact answer I would have, if I’d been able to, at the time 🕒🕓🕔🕕

[Olethrion]

Hi Lightfoot

Thanks.

Checked and TV software is up to date (have it on automatic update, so should be anyway!) -

but no sign of the ITVX app.

[royabrown2]

@Olethrion 

That ‘from’ seems to describe a phased rollout, rather than an across-the-board update on that date, so maybe it hasn’t got around to you yet.