sony dcr-pc101e

[zampee39]

Having a problem with lcd screen which is showing a black screen (yes the lens cap is off) even through the viewfinder. However the playback of old recodings is fine and plays normally. When recording only sound is recorded and a black screen. Does anyone have a solution to this? Many thanks.

[blaireau_photo · Accepted solution]

Hello zampee39 - Welcome to the Sony Forums

On your camcorder, if both the LCD screen and viewfinder are showing a black screen (as well as no image being recorded) it sounds like there is an internal fault within the camera. The first thing that you could try is getting a long, thin implement such as a paperclip and pushing it into the small RESET button/hole which you will be able to locate on your camera. This will return the camera to the factory settings and may fix this problem.

If this doesn't work, a repair may be necessary and to find out more about this I would suggest that you contact customer services at Sony - the contact details are on the following forum thread:

http://www.sony.co.uk/discussions/message/651957#651957

If you are going to have to pay for these repairs i.e. if the camera is out of warranty, you may wish to ask around at a few local repair businesses too just in case you can get a better quote.

Thanks,

Simon

Message was edited by: blaireau_photo