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Sony xperia E4G problem with multitouch

SOLVED
Nensher
Visitor

Sony xperia E4G problem with multitouch

Hi. I have Xperia E4G (E2003). I have some multitouch issues here. I noticed that when I wanted to play Modern Combat 5 game. I have downloaded multitouch tester and when I use 2 (or more) fingers sometimes one of the touch input start to flash (while I'm moving it) or totally vanishes. It also happens at system using. I took a screenshot. https://drive.google.com/file/d/0B8VvjG01sksqUUFiaGFDbnZ0S1k/view?pli=1 I cannot normaly use my phone... Is this software or hardware problem? This guy has similar problem http://androidforums.com/threads/multi-touch-problem.918557/

38 REPLIES 38
codroid
Visitor

Yes, I am a little disappointed too. The guy in store was trying to tell me it's a budget device so it could be a limitation. I was getting annoyed at his nonsense talk. Even a lesser device should have basic two finger multi touch. This device is broken and clearly untested before release. And as I said, this is a common issue with Sony devices. This is the first and last time I go to a Sony device, back to Samsung a.d Motorola now.

Rickard
Master

Could you please send me a PM with the following information and i'll forward this for further investigation:

Name:
Phone nr:
E-mail:
Country:
Operator:
IMEI nr:
Build number:

Graphiel
Visitor

I have the same issue with my E4g. I'v recived just yesterday a replacement unit. It works better because before i had some issues with even waking the device. Now it's only the multitouch that's pissing me off.

...and it's all because i'v cracked my Z Ultra...
Nensher
Visitor

Any news here? I'm about selling this phone and buying lumia if you won't repair this factory issue... ;___; Just still can't believe that I bought smartphone in XXI century with not working touch screen ;___;. That's a bit old and we'll known technology nowadays ;). Factory screen tests too.
Rickard
Master

I don't have any news yet i'm afraid. I will let you know as soon as i hear anything.

Nensher
Visitor

Mhm. I'm afraid, that it is deserted low - end. But I'll be glad if guys from development will fix it before someone will bid my auction. :x
codroid
Visitor

According to my friends device there is an update, but if I check, none are available?

Version 25.0.A.2.14
codroid
Visitor

And as I just discovered, this update does not address the touch problem. And yes, my friends e4g has the exact same issue, in the exact same place. So there is no doubt now that this is a fault with the design or a software issue.
Nensher
Visitor

So what is Sony updating if not this damned multitouch? Angry_Face

codroid
Visitor

So a month this topic has been in the pipe, any official news that the problem has been identified?