BDV-N7200W problem: always stuck in HDMI1

[tonsmi]

At this moment I suddenly cannot use my home cinema set BDV-N7200W anymore:

The unit responds to power on/off from the remote, and goes to HDMI1.
After that the "light snake" keeps blinking forever and there is no response at all on any other remote commands.
If I connect an input signal to HDMI1 and a tv to the output, no signal is coming through..

(help !)

[EdwinaU]

Hi Tonsmi,

Welcome to the community.

Your player may need a repair but we'll check into this and get back to you as soon as we can.

Best wishes,

Ed

[Vanilla_]

Hi tonsmi,

I've looked up any solutions to this. I could only find a suggested workaround, that you try to unplug the player from the mains to refresh it and replug it back after just a couple of minutes. Also, you can try to disconnect any external devices to the player to check if this solved the situation.

Vanilla_

[John9084]

Mine is the same have to unplug or reset every day getting sick of this all lights just keep blinking all the time no sound till I unplug and start up again till next day it’s the same again . This is a replacement as I bought it just before lockdown that one the wrong sound was playing from wrong speakers wish I’d never bought this .

[Joe_Dohn]

Have you tried updating it to the latest software version?