I can not update

[#1]

I need help
when you upgrade, this message appears "Unable to install or start the software components of your phone"

which the cause of this error?

[gwhispererz · Accepted solution]

Hi, did you try updating phone with Update Service? Anyway, here's the download link, http://www.sonymobile.com/gb/tools/update-service/. The other option is to use another PC/Laptop.

I guess you are aware that this process will erase phone memory completely.

[#3]

now could to upgrade to new version

thank you gwhispererz:smileyhappy:

[gwhispererz]

No problem ....