VGN CR21S/P Overheating and auto rebooting...

[SusieH]

My laptop is less than 11 months old but it keeps turning off and rebooting. It's very annoying!

The laptop is plugged into the mains so it's not a battery problem. The bottom of the laptop is very hot to touch - is this the problem?

What can I do to stop this problem?

Thank you.

[Thalamus.]

Hi SusieH,

what is the normal running temperature of your Vaio..?

If you're unsure PCWizard is a handy application to check your Vaio’s temperature. To download use the following link: PC Wizard

Do you get any error messages.?

As you're still within warranty I suggest you also contact Sony Vaio support, you can do this either by phone (Mon - Fri) or via e-Support, use the following link to find the contact details: Sony Vaio Support

[lordberry]

Hi, I have Vaio VGN-FZ 21M, unfortantely I solve the same problem with overheating. What's the normal temperature of the GPU and CPU? After 5 minitues of using of notebook is my GPU's temperature 75 degrees. When I play a movie it's rising over 100 degrees.
Help me please, what I can do? Should I put it into service? May I claim the warranty?

[savir]

http://support.vaio.sony.co.uk/contacts/contacts.asp?site=voe_en_GB_cons
Hallo Susieh click in this site and denn
go to the left side and find HOT NEWS and clik there here you can find a solution to your problem
good luck newbie

[besbeqa20]

if your laptop is under the warenty then yes u can send it back to them where u bought it from and they should fix this problem, it sounds to me that the cpu is going to let u down soon or the hard drive is having problems and it gives a hard time to processor to overheat so much to a point when the set up system tells the laptop to shut down or the fan and the hit sink need to be replaced with a bigger or faster one to keep it cooler

[rich912]

Why resurrect a thread that is over 4 years old? This is now locked.