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Almost all applications and processes crash when I start them, the phone does not work at all

die_stille
Visitor

Almost all applications and processes crash when I start them, the phone does not work at all

Xperia sola, ICS 6.1.1.B.1.54 (the latest version). It worked slow but without any problems till now.

Today I rebooted my phone with power+volume and after this many different applications began to crash. android.process.acore, play market, all brousers, email and so on do not work.

I can go to the settings. I can not remove any application. I also can not do backup of my contacts, even with PC Companion.

Someone called me, but I did not hear anything and did not remember his number. It might be very important call for me, so I need to keep information from the phone before extreme situation when I restore it to factory settings.

Please anyone hep me! And sorry for my English Slightly_smiling_Face

5 REPLIES 5
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Uliwooly
Expert

have you synced your contacts with Google? if you had then repair your phone with SUS or PCC

to check if you have done it

on your computer access your Gmail > contacts

profile.country.GB.title
Uliwooly
Expert
die_stille
Visitor

Thank you, but it did not help me.

I have not synced contacts with Google. Now I checked all items in Backup and restore but it did not work.

I have another application ("2memory") by my operator which can sync contacts. It works correctly but when I start sync from phone to my profile, the process android.process.acore falls down.

When I restart my phone all changes in settings revert to the state when problems began. Yesterday I have deleted 2memory, it also deleted from my google account. But now it's on the phone again and works - like phoenics.

I can't get acsess to the phone's file system by computer. All files are in normal state, I can open each of them in file commander. Bluetooth works bad. I don't know what to do.

Johan
Master

If the phone still don't work properly after software reinstall via SUS I suggest that you contact your local support team to have it checked at repair.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

funDAmental
Visitor

greetings, so my sola started the same symptoms earlier today so what is the way forward? thankyou