Join now - be part of our community!

Automatic Optimization Android 6 Sound Distortion

DionKS
Visitor

Automatic Optimization Android 6 Sound Distortion

So it happened the 2nd time playing regularly songs with automatic optimization on and then it happened, huuuge distortion bass went up like crazy it made my ears hurt
can u guys look into it.

regards

Dion

34 REPLIES 34
FlummiFFM
Visitor

Hi!

I can confirm that i have the same problem. First time it appeared after the update to the 6.0 update, with Sound optimization on..... It disappeared after turning off Auto optimization and Reboot of the Phone. The optimization Feature was Not usable no more!

I decided today in the morning to Reset my Phone using the repair function of PC companion.

After this the Problem occurs EVEN IF I HAVE TURNED OFF AUTO OPTIMIZATION.

Thats my First Sony Phone and I have it just for one week now. I am Very Very disapointed of this Bug.

How can it be possible that a 700 Euro Phone contains such a Bug?

By the way i am using only the original music app Of Sony and Standard vivanco headphones.

Please Sony Team, give me a working solution fir my Problem as soon as possible as i gave you hundreds of my Hard gained Euros 😞
Rickard
Master

We have found the cause for the sound distortion you may experience when automatic optimization is enabled and this will be fixed in a coming software update.

To work around this until the update is available you can turn off automatic optimization.

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Settings > Sound & notification > Audio settings > Sound effects.
  3. Find and tap Automatic optimization.
  4. Drag the slider beside On to the left.
SenseiTJ2
Visitor

Same issue, ever since new update. Headphone optimisation is broken.

GalonGor
Visitor

Same problem with my Z5p. My headphone is xb950bt. Fix please.

FlummiFFM
Visitor

@Rickard thank you very much for your efforts.

I hope to get the update soon Slightly_smiling_Face
Xperia_Z_sin_GP
Visitor

Thank you Rickard.

Your instructions solved the issue temporarily.

Please let us know when the issue  is fixed.

Regards.

RNC1
Visitor

I have the same problem on my phone, even if I turn off or on any of the settings around audio optimization.

FlummiFFM
Visitor

The most important question from my side -

Is the Bug still present in the 32.1.a.1.185 build or is it solved??

Thanks in advance for your replies!
Rickard
Master

@FlummiFFM

This is solved in 32.1.A.1.185.

SenseiTJ2
Visitor

Fix this already!