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Boot up problem

ShivamSP
Visitor

Boot up problem

I updated my phone to 4.3 last evening and i was using my phone and suddenly it stopped responding and after that it's started booting and it's rebooting again and again.

13 REPLIES 13
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_alexdon_
Expert

Reinstall latest firmware using sony update service.

alexdon
ShivamSP
Visitor

I can't connect my phone to pc comanion cause it's not starting.and tht's why i can't reinstall my firmware.

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_alexdon_
Expert

Use sony update service,not pc companion:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
ShivamSP
Visitor

will i loose my DATA on internal storage like my APPS??

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_alexdon_
Expert

Yes,phone memory will be cleared,unfortunately.

alexdon
ShivamSP
Visitor

well than good thing is tht i have my images and apps backed up on my laptop.
i will give you Kudos + after my phone is OK again.
is that ok With you?

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_alexdon_
Expert

You do not need to give kudos,that is just a signature.Hope it will work.

alexdon
ShivamSP
Visitor

it's not showing XPERIA SP in it's product section.?

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_alexdon_
Expert

Run it in compatibility mode with windows 7.

alexdon