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Camera/Flash issue in low light conditions

SOLVED
coldsev
Visitor

Camera/Flash issue in low light conditions

I have an Xperia Z2 updated with android 4.4.4. When I try to take pictures at night I just get purple photos. This started just a few weeks ago out of nowhere. Let me say that the lens is not dirty nor blocked by anything. I don't have a case. I have just restored the phone today with Sony PC Companion and still the same issue. Any solutions for this...?

purple.jpg

22 REPLIES 22
hedrox87
Contributor

Blurred light looks like dirty oily lens, if cleaning won't help try to play with manual settings, lower iso and photo brightness, with led and intense lights the hdr should be turned off, that's what I think

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hedrox87
Contributor

The 6502 wasn't 4G/LTE like 6503 and 6501, that was told in premiere day in 2014. Software will improve things but won't change hardware as no 4G receiver is pre-installed in 6502 motherboards. Don't know the camera issue in your model as only 6503 is offered in my country, so you should dig deeper or ask sony staff and send them previews of photos to compare which you think are far from promised.

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Uliwooly
Expert

@vinay157

Have you checked @hedrox87 replies?