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Cant turn on my Xperia Z

SOLVED
bamdp
Visitor

Cant turn on my Xperia Z

pc companion was alt tabbed and the downloading was nearly finished. then suddnly my phone was off, my battery life was above 45% and now i cant seem to turn it on.

When i turn it on it just shows the sony logo then after a while , it shuts down

when charging, red led, the screen light up w/ sony logo.. then off... after a while it repeats.

same via usb connection.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

install SUS on your PC then follow the steps

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

View solution in original post

17 REPLIES 17
profile.country.GB.title
Uliwooly
Expert

try this

connect your phone to the wall charger, not the dock, press and hold power & volume up for few seconds until the phone vibrates > let it charge for 1 hour > AFTER 1 HOUR >

install SUS  on your PC > restart your PC > disable your firewall and antivirus > run SUS > follow the steps

profile.country.GB.title
Uliwooly
Expert
profile.country.GB.title
Uliwooly
Expert

remember that neither PCC nor SUS (or Bridge) will work if your phone has less than 50% of your battery

bamdp
Visitor

ill check after an hour. my phone is now connectd in wall socket. il check. thanks sir. i hope this can cure Slightly_smiling_Face Slightly_frowning_Face

profile.country.GB.title
Uliwooly
Expert

keep us updated

bamdp
Visitor

ok currently downloading SUS, phone is still charged and still the same condish. tried the power+buttn + vol up, it vibrated then followd by 3 vibrates, then still the same. :S

profile.country.GB.title
Uliwooly
Expert

does the LED turn on or change color while connected to the wall charger? have you got your phone wet?

bamdp
Visitor

how do i use SUS to my xperia z?

bamdp
Visitor

hmm its still red the led turns on then screen on wid sony logo. then off. i unplugged it and connected via SUS on my PC.

. i managed to do the SUS thing, and

2 options appeared,

1. software update

2. factory reset.

1 or 2?