Cant turn on my Xperia Z

[bamdp]

pc companion was alt tabbed and the downloading was nearly finished. then suddnly my phone was off, my battery life was above 45% and now i cant seem to turn it on.

When i turn it on it just shows the sony logo then after a while , it shuts down

when charging, red led, the screen light up w/ sony logo.. then off... after a while it repeats.

same via usb connection.

[Uliwooly · Accepted solution]

install SUS on your PC then follow the steps

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

[bamdp]

currently installing update on phone :S im nervous

[bamdp]

ULIWOOLY THANK U SO MUCH ! Z is ok again i really appreciate the help from you! :smileygrin:

i am very grateful. thanks a lot. its ok now. thank u so much. now i can sleep. its 4:00am here now . software dl took too long but its worth it. thanks again! :smileyhappy:))))

[Uliwooly]

Anytime

[varunsuvarna]

I am facing similar kind of issue with my xperia ZR..... i was updating app from play store suddenly phone was powered off automatically.

Now i am not able to switch it on can you please help me???? it been only 2 weeks that i have bought this phone

[Uliwooly]

follow all the suggestions on this thread.

[Bob1994]

Hey,

I tried to update my phone yesterday and now this happened, I tried to follow the instructions but I am sure that i didnt do it right. Can you help me please?

[yuliya15]

Same problem, did all instuctions, but no result. at SUS when updating on phone it cant start, giving me massage "cant identify your phone"

Please help!

*i did all that ones again, no result... now it's just vibrate on pressing power on/off button without showing "sony" logo